Big Data on Performance Logs – A Collaborative Monitoring Cloud for ERP Systems

Although outsourcing is a viable instrument to save operational costs, the majority of ERP systems is still operated in-house due to privacy, security and dependency concerns coupled with ERP’s exceptional significance for business continuity. In this abstract paper, we propose a research artefact that is planned to become an alternative option to classical in-house or off-promises operation models and enables fully controlled in-house operation with cloudsupported performance analyses. Therefore, we started to analyze 230 million performance log entries of about 8,700 standard SAP ERP systems and evaluate its suitability for a value creating Big Data scenario. Integrating performance data and hardware information of ERP systems enables crosssystem and cross-customer analyses and, potentially, to deliver additional knowledge to ERP operating IT departments through a cloud service.